01
Responsive maintenance
Report an issue, coordinate the right people, and follow each job through to verified completion.
Open the workspace TOGETHER, WE CARE FOR TRIOA better place
A better place
to live.
Every day.
Thoughtful maintenance. Connected teams. A community where the little things are looked after.
Our home. Our community. Our shared responsibility.
Care that goes a little furtherFrom reporting to resolution
Better living, togetherPeople · Places · Possibilities
A connected vision for our communityONE COMMUNITY. MANY HELPING HANDS.Taking care of the place
Taking care of the place
we call home.
From our residential towers to Trio Walk and shared spaces, good property care brings people, maintenance and everyday operations together.
A LITTLE CARE MAKES A BIG DIFFERENCE
Connected care, from the ground up.
A shared workspace for the teams
behind a well-maintained community.
02
Care before repair
Plan routine inspections and preventative work to keep shared spaces working as they should.
Open the workspace03
Accountable management
Keep decisions, documents and progress together, with clear responsibilities and a reliable history.
Open the workspaceEVERY PART OF COMMUNITY LIFEOne place to care
One place to care
for the whole property.
From a parking space to a planned inspection,
keep the people, places and records connected.
01
Car park management
A space for every journey.
Explore parking by level, record rental applications and billing, and follow up expired rentals.
Open workspace02
Location management
Know every corner of Trio.
Connect blocks, floors and units with their car parks, unit classifications and water migration status.
Open workspace03
Assets & parts management
Keep everyday essentials ready.
Locate equipment and spare parts, record quantities, and link the people responsible for their care.
Open workspace04
Work order management
Turn requests into completed work.
Assign the right team, complete checklists and keep evidence from the first response to resolution.
Open workspace05
Preventative maintenance
Make care a regular habit.
Schedule inspections and routine work, with allocated checklists and clear responsibilities.
Open workspace06
Defect management
Give every issue a way forward.
Record defects, share progress with photos and files, and retain a clear record of follow-up.
Open workspace07
Contractual services
Bring service partners closer.
Manage contracts, schedule visits and invite report updates for management verification and approval.
Open workspace08
Utility reading & management
Make every reading count.
Record water and electricity use with photo checks, monthly coverage and accounting exports.
Open workspace09
E-notice management
The right message, with a clear record.
Prepare reminders and announcements, link the relevant case and unit, and keep approved PDFs with their supporting evidence.
Open workspace10
E-Polling management
A clear voice for every eligible unit.
Prepare eligible units, register voters and attendance, issue QR slips, and record agenda votes with the correct hand and share allocations.
Open workspace11
File management
The right record, within reach.
Organise documents and supporting evidence, with private storage and access tied to each record.
Open workspace12
Password vault
A considered place for credentials.
Keep shared credentials protected and preserve a record of authorised access.
Open workspace13
User management
Clear roles. Connected people.
Give staff access that fits their responsibilities, with separate permissions for each action.
Open workspace14
System audit trail
Keep the story behind every change.
Trace decisions, updates and earlier revisions so the team can work with a shared record.
Open workspaceSMALL ACTIONS. LASTING CARE.Notice it. Plan it.
Notice it. Plan it.
Take care of it.
A connected record gives the next person everything they need to move the work forward.
- 01Notice & record
A reading, a request or an upcoming visit.
- 02Connect & act
The right place, people and supporting details.
- 03Verify & follow through
Review the work and keep its history.
FOR THE PEOPLE BEHIND THE PLACEOne team.
One team.
A shared sense of care.
A workspace for management, technicians, security, cleaners, service providers and JMB committees.
Let’s get to work
A LITTLE HELP WITH THE RIGHT WORDSClear notices.
Clear notices.
Thoughtful replies.
Still your decision.
Turn an incident report or resident enquiry into a considered first draft, with relevant published Trio knowledge close at hand.
AI-assisted E-notice drafting
Prepare reminders, penalty notices, pest-control updates and general announcements. Review the wording, sources and supporting evidence, then preview or download the notice PDF.
AI-assisted email replies
Start with the incoming email and your saved reply. Bring in matching knowledge and permitted records, refine the response, and send it when you are ready.
Drafts are reviewed by your team. Nothing is sent or issued automatically.
FROM THE FACTS TO A FIRST DRAFTConnected knowledge. Human judgement.
Facts → relevant knowledge → an editable draftTRIO MANAGEMENT SYSTEMOffice correspondence.
Office correspondence.
Connected records.
Trio Management System gives authorised management teams one workspace for property operations, maintenance, utilities, purchasing and reports.
An administrator can connect the office Google account to copy Gmail messages, labels and attachments and Google Drive files and folders into private Trio storage. Staff with assigned access can review correspondence, send email and notifications, and manage connected records. Enabled two-way Drive operations can update files in Google.
Connecting Google requires the office account holder's authorisation. Access remains restricted to permitted users. Learn how information is used and retained in our Privacy Policy and read the Terms of Service.